Privacy Policy

1. Information We Collect

We collect personal information necessary to process orders, deliver food packages, and provide customer support:

• Customer Name, Email Address, and Phone Number.
• Delivery Addresses (Street, Locality, City, State, PIN Code).
• Order history, item selections, and customer notes.

2. How We Protect Your Data

We use industry-standard encryption, Row Level Security (RLS) policies in PostgreSQL, and trusted authentication services. We never sell, rent, or trade your personal contact details to third-party telemarketers or advertisers.

3. Payment Data Security

SRITEVA does not collect, record, or store raw debit or credit card details on our servers. All electronic payments are processed through PCI-DSS certified payment gateways (such as Razorpay) via tokenized interfaces.

4. Contacting Our Grievance Desk

For questions or requests regarding your data, contact our designated privacy officer at support@sriteva.com or write to:
SRITEVA, 26-07-768, 2nd Line, Muthyala Reddy Nagar, Beside Bright Kids School, Guntur, AP – 522007.